Terms And Conditions
The following are the Terms & Conditions for use of the lynchspharmacy.ie website. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site. This website is for use by people who are 18 years and over only.
www.lynchspharmacy.ie is operated by Lynpharm Ltd. Lynpharm Ltd is registered in the Republic of Ireland under company number 281027 with its registered office at St. Oliver Plunkett Street, Oldcastle, Co. Meath. Registered VAT number IE8281027M.
We reserve the right to update these Terms & Conditions from time to time. We notify you by posting an updated version on the website. It is your responsibility to check for such changes. If you do not wish to accept the new Terms & Conditions you should not continue to use the website. Any amended agreement will govern new user registrations and existing users from the date of posting.
LAWS
The terms of use shall be governed by and construed fully in accordance with Irish Law. You and we agree to submit that any dispute arising from, or related to, any contract whether for use of the website, purchasing or services shall be subject to the exclusive jurisdiction of the courts of Ireland. Those who choose to access this site from other locations are responsible for compliance with local laws, if and to the extent local laws are applicable.
WEBSITE AVAILABILITY
All steps to ensure the availability of our website have been taken, however we do not guarantee that our site will always be available or be uninterrupted and compatible with your equipment. We disclaim all liabilities in connection with any technical problems, unsuitability, unreliability or inaccuracy of the website and failure of the website to meet your requirements. Neither Lynch’s Pharmacy, or any of our affiliates, nor any of our or their respective licensors, licensees, service providers or suppliers warrant that the website or any function contained in the website will be uninterrupted or error-free, that defects will be corrected, or that the site or the servers that make the site available are free of viruses or other harmful components. We reserve the right to remove, suspend and terminate the website or make any changes or discontinue any aspect or feature of the website without notice and shall not be liable to you for any such suspension. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages or any other indirect, special or punitive damages whatsoever that arise out of or are related to the website.
This website may contain links/hypertext to other websites or material for your convenience, which are not under the control of www.lynchspharmacy.ie. We are not responsible for the content on the website you are redirected to or the information / material nor do we review or endorse them. We do not accept responsibility or liability whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
ACCEPTABLE WEBSITE CONDUCT
This website may only be used for lawful purposes and in a lawful manner. You are solely responsible for all activities under your login and all communications sent via or to this website. If you nominate a person to be in charge of your account or access your account you still accept all responsibility for any activity/communications that occurs under your login. You agree to comply with all applicable laws, statutes and regulations regarding the website and its use. You agree not to upload, transmit or carry out any act or omission that is designed to interfere with, interrupt or damage the normal operating procedures of this website or its software. You agree not to cause any illegal, offensive, defamatory material to be placed on or associated with this website.
In the event that www.lynchspharmacy.ie considers that you are making any illegal and/or unauthorised use of the website, and/or your use of the website is in breach of these terms, we reserve the right to take any action that we deem necessary at our discretion, including terminating without notice your use of the website and, in the case of illegal use, report any such breach to the relevant law enforcement authorities. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
CONFIDENTIALITY
We treat all personal information as confidential and only use it in accordance with our Cookie & Privacy Policy. This policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you guarantee that all data provided by you is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
CONTENT INFORMATION
The content on our website is for general information only. It is not intended to amount to advice from which you should rely. We do not warrant or represent that the use or the outcome of the use of the materials/content available through the website or from third parties will be correct, accurate timely, reliable or otherwise. Always obtain professional advice before taking any action on the basis of the content on our website.
All reasonable efforts are made to ensure the information on our website is up to date. However we make no representations, warranties or guarantees, albeit expressed or implied that the content on our site is up to date, complete or accurate. Any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
PRODUCT INFORMATION
Product information including and not limited to descriptive matter, ingredient lists (please always check product ingredient list before use) drawings/illustrations, photos, colours, specifications, advertising are issued or published for the sole purpose of giving an approximate idea of the product described in them. They do not form part of the contract with you and no warranty or guarantee is expressed or implied in the contract with you.
PRODUCT PRICE
All prices on the website are in Euro (€) and inclusive of VAT (only where applicable) and are subject to change at any time without notice to you. All sale prices quoted are valid only while stock lasts. Delivery costs will be added to the total amount at checkout.
We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If an error is discovered in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel and you have already paid for the goods, you will receive a full refund. If we are unable to contact you we will treat the order as cancelled.
Promotions and prices you see in Lynch’s’ Pharmacy stores, do not apply to prices on the website, and vice versa.
CUSTOMS
If your delivery address is outside of the Republic of Ireland you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information. www.lynchspharmacy.ie is not liable for any additional taxes or duties that may be imposed by your country.
AVAILABILITY
All orders are subject to acceptance and availability. In the event of goods forming part of your order are out of stock, you will be informed by email or other means if necessary and provided with the option to either wait until the item is available from stock or to cancel your order. Where part of your order is out of stock we can send the rest of your order to you and send the remainder of your order at a later date subject to availability. You will not be charged any additional postage costs for the out of stock items.
Not all products or services discussed or referenced herein are available to all persons or in all geographic locations. Lynch’s Pharmacy reserves the right to limit, in its sole discretion, the provision and quantity of any product or service to any person or geographic area it so desires. Any offer for any product or service made in or through this site is void where prohibited.
TRENDING, BESTSELLING, FEATURED PRODUCTS
Where we refer to “trending”, or “bestselling” products on the website, it is at the discretion of www.lynchspharmacy.ie. It may be based on what is new, what we think is popular, or believe sales have exceeded other products. Our 'featured products' are those we have chosen to highlight.
ORDER PROCESSING
Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order. Once you've placed an order we will send you an email to acknowledge your order. This acknowledgment does not imply an acceptance of the order. Your order is then subject to further validation checks we may choose to make. The conclusion of a contract between you and us will take place when we (i) debit your payment card or (ii) dispatch the goods to you or commence the services, whichever is the later.
www.lynchspharmacy.ie presents products and services as an invitation for sale and reserves the right to refuse sales without giving any reason. By placing an order you are offering to purchase a product on and subject to these terms and conditions. You warrant that the products purchased on this site are for private and domestic use only and are not for re sale.
PAYMENT PROCESSOR
Our website uses Stripe for securely accepting credit card payments. We never record your credit card details in our database, but pass these details on to Stripe. More information about Stripe can be found here: https://stripe.com. If your order is accepted we will inform you through email. All major Credit Cards and Debits Cards are accepted and the name 'Lynchspharmacy' will appear on your transaction statement. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the website.
INDEMNITY
You agree to fully indemnify, defend and hold us, and our officers, directors, employees, and our suppliers harmless from and against all claims, losses, costs, expenses, including legal fees, made by any third party due to or arising from your use of this website, breach of this agreement or your violation of any laws or rights of a third party.
INTELLECTUAL PROPERTY
The content integrated in or accessible through this website including and not limited to photographs, images, graphics, illustrations, logos, software, video clips, material, text, website layout, website design and assembly, website look and feel is protected by copyright, trademarks, database and other intellectual property rights. All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. By using our website you agree and acknowledge that the content or materials on our website shall remain with us or our licensors and you will not reproduce, modify, copy or distribute any of the materials or content on the website.
SUBMISSION OF PRODUCT REVIEWS, CONTRIBUTIONS AND MATERIALS
Any material or content you submit to us automatically grants us royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit and publish this information at our discretion on our website and associated media platforms. If you do not agree to this please to not submit or share any material, text, contributions or content to us. You also acknowledge that we are not obliged to publish any material submitted by you. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
SALE OF MEDICINES
www.lynchspharmacy.ie is regulated by the Pharmaceutical Society of Ireland (PSI) and we are registered on the internet supply list. PSI House, Fenian Street, Dublin 2. Telephone: 01 218 4000.
Email Address: internetsupply@psi.ie
A record of each transaction for the sale of medicines will be retained by us for 2 years from the date of receipt or supply of the medicine. The record includes the order for supply, the date of the transaction, the name and quantity of the product supplied and the name and address of the person to whom the product was supplied. By purchasing from our website you agree to comply with all applicable laws, statutes and regulations regarding the website and its use including any required record keeping. The purchasing of medicines is restricted to the Republic of Ireland. We are unable to supply/ship medicines outside the Republic of Ireland.
By using our website to purchase medicines you make the following guarantees us that you over 18 years old, that you are aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging and that the total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchasers own treatment.
Some medicines are liable to abuse and/or misuse and at our discretion if we suspect a medicine may be being abused or misused a supply can be refused. A pharmacist will personally review each other for supply and personally supervise and authorise the supply having regard to any previous supply to that purchaser. All medicines sales are only final upon review and approval/refusal by one of our pharmacists.
SAFETY
You agree to carefully read and follow all guidance materials including Patient-Information-Leaflets (PILS), manuals and safety instructions provided with all products including medicines and adhere to the terms contained therein at all times. The information contained on the website is not intended to be comprehensive. If you are unsure at any point if the product is suitable or if you are inexperienced using the product(s) you should always seek professional advice.
DELIVERY
Prices are quoted exclusive of postage and packing, which will be charged at the rates specified in the Shipping & Delivery page. We offer free delivery for all orders over €40 within Republic of Ireland including Northern Ireland. All other orders are subject to the following delivery charges: Republic of Ireland & Northern Ireland, €5.95 per order.
Orders received on Weekdays up to 2pm GMT will usually be processed and dispatched on the same working day. Orders received after 2pm GMT on weekdays will usually be processed and dispatched on the next working day (this will be Monday for orders received after 2pm on Fridays, or Tuesday if it's a bank holiday).
* A working day is Monday to Friday, excluding public holidays.
** Order processing may take longer during busy periods such as Christmas, Black Friday/Cyber Monday and during Sales.
We deliver from Monday - Friday* (excluding Bank Holidays).
*Saturday deliveries are possible on request. This may incur additional charges.
Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as is practical. All products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.
We aim to get your order into the next collection available after your order is received. Please kindly note that this is not a guarantee of next working day delivery, please allow between 2 and 5 working days for delivery.
Orders not received within 7 days should be notified by e-mail to customer services with details of your basket order number. Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.
In some cases your delivery may require a signature. Please ensure that you will be available to sign for the delivery at the delivery address you specify. Where a delivery partner fails to make a delivery to you, either because you were not available at the address provided when delivery was attempted and you did not collect the order within the time frame set out by the delivery partner or because the address you provided is incorrect or does not exist, and as a result your order is returned, we will make a charge to you for the costs we incur in sending the item to you and in paying for its return. We will issue you with a refund upon receipt of the parcel for the amount remaining after the deduction of these charges. We regret that we cannot be held responsible for a delay in the parcel being returned to us or if the courier failed to notify you of an attempted delivery. In these cases please contact the delivery company directly.
CANCELLATIONS AND RETURNS
Where you have purchased goods or services as a consumer you are entitled to change your mind, and cancel any contract completed with us within 14 days from the date you receive your order. You then have another 14 days from the date you inform us of the cancellation to return the goods to us if you have already received them. In all cases the goods must be in their original condition and will be inspected on their return. The cost of returning unwanted items or cancelling an order in your possession is at your expense and as we do not offer a collection service you should use your own carrier. We recommend that you use a carrier who can give you a “Proof of Posting”, as until the parcel is received by us, it will remain your responsibility. If we do not receive the cancelled order back, we may arrange to have them collected at your cost. The cost of sending the item to you will be refunded, however, if only part of your order is cancelled, the delivery charge will not be refunded. Your rights remain the same for discount or sale items. Please note all applicable free gifts and samples supplied must also be returned with your order. If not we will make a discretionary deduction to cover our cost for these items.
If you think that a product you have purchased on www.lynchspharmacy.ie is faulty or defective, please contact us straight away within 7 days or receipt before returning the item. You can contact us by email at lynchspharmacyonline@gmail.com. We will either deliver a new one to you or refund you the cost of the product and original delivery cost. Any breakages or damages must be reported to us within 24 hours of delivery.
We will refund back to the original method of payment charged only (e.g. credit card, debit card, gift voucher). Please see our returns policy for further details.
GIFT VOUCHERS
The expiry date on all gift vouchers from our website is 5 years. Multiple vouchers can be used in one order and a voucher doesn’t have to be fully used in one order. You cannot use your Gift Voucher in conjunction with any other discount code. The risk of loss for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. We are not responsible if any Gift Voucher is lost, stolen, destroyed, deleted or used without your permission.
We will dispatch your electronic gift voucher upon clearance of payment. Please ensure the email address you supply for delivery of electronic gift voucher is correct. We cannot take responsibility if a gift voucher cannot be delivered to a recipients address because of spam filters, firewalls, and the capacity of the recipient's mailbox or any other factors outside of our control.
If a Gift Voucher obtained fraudulently is used/redeemed to make purchases on www.lynchspharmacy.ie we have the right to terminate customer accounts and take payment from alternative forms.
DISCOUNT CODES
Discount codes entitles you to a set amount of discount off full-priced items and excludes products on existing promotion, medicines, gift cards or delivery. Discount codes cannot be used in conjunction with other promotions on our website. Discount codes can only be used 1 time only per registered customer and you must be logged into your account to use a discount code. Discounts cannot retrospectively be applied to orders once they are placed. All discount codes and offer codes can be amended or withdrawn at any time and additional conditions may apply to sales and discount codes.
WEB APP USAGE
You must adhere to the standards described in our acceptable website conduct policy when you use any features that allow you to upload content to our site. You warrant that any activity that does not adhere with those standards you will be liable to us and indemnify us for any breach of that warranty.
COMMUNICATIONS
In the course of providing you services and for the proper functioning of our website, we may need to communicate with you via email or the other details that you have submitted to us. You agree to receive emails which are specific to your account and necessary for the normal functioning of the website, including emails which help inform users about the functionality of the website. You agree that we may communicate with you regarding the website by any electronic means or by any means provided by you.
LIMIITATION OF LIABILITY
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish law. To the extent permitted by law, we disclaim all warranties, express or implied, including without limitation, implied warranties of merchantability, and fitness for a particular purpose, compatibility, security, accuracy, infringement or other terms which may apply to our site or any content on it, whether express or implied.
The website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website. If we are informed of any inaccuracies in the material on the website we will attempt to correct this as soon as we reasonably can.
To the full extent allowed by applicable law, you agree that both us and our affiliates will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the website.
In no event shall Lynch’s pharmacy total liability to you for all damages, losses, and causes of action (whether in contract, tort including, but not limited to negligence) the amount paid by you to Lynch’s pharmacy, if any, for accessing this website or in making a purchase thereon. If you are dissatisfied with any portion of this website, or with any of these terms & conditions, your sole and exclusive remedy is the discontinuation of your use of this website.
FORCE MAJEURE
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms & conditions of use are solely used for the convenience of the parties and have no legal or contractual significance.
SEVERANCE
If at any time any one or more of the provisions of these Conditions shall become or be declared invalid, illegal or unenforceable in any respect under any law, the validity and enforceability of the remaining provisions hereof shall not in any way be affected or impaired thereby.
COMPLAINTS
The first point of contact for complaints is to email us directly. We aim to handle any complaints fairly, quickly and effectively. Please email complaints to lynchspharmacyonline@gmail.com.
If you are dissatisfied with the outcome of your complaint through Lynch’s Pharmacy, you may also submit your complaint to the European Union’s Online Dispute Resolution platform and an independent third party will arbitrate your complaint. Please follow this link ec.europa.eu/consumers/odr.
FEEDBACK & INQUIRES
If you want to express a view direct to www.lynchspharmacy.ie or have any questions then please email us at lynchspharmacyonline@gmail.com.
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